SystmOnline log in




The Surgery
Appointment times
Out of Hours
Attached Staff
How do I?
Patient Survey
Statutory Notices




Appointment times

Opening Hours

Monday to Friday: The surgery is open from 8.00am to 6pm.
On some days the surgery opens at 7.30am. The surgery reception is open throughout the lunch hours. 

Saturday morning surgery. The surgery is open most Saturdays 8am to 10am for booked appointments only.

Saturday and Sunday: The surgery is closed except for the Saturday morning surgery booked appointments. When the surgery is closed medical help is available for emergencies and urgent problems through the out of hours service on telephone number 111. 

The surgery is closed on weekdays 6.30pm to 8.00am and all weekend from Saturday 10am to Monday 8.00am. 


GP appointments and bookings during the Coronavirus pandemic

The way we access GP services has changed. Click here for some frequently asked questions that may help you understand these changes.

New eConsult online service

GP practices in Hampshire are trialing a new online service called eConsult. eConsult gives medical advice for adult patients via their GP practice’s website.

What is eConsult?

eConsult is an online tool that offers patients immediate self-help advice or can be used to send an online consultation directly to your GP who will reply within 24 hours. It may also help patients to manage certain conditions, without the need to attend the surgery in person. The tool, mainly hosted on GP practice’s websites also includes signposting to other services and a symptom checker which can help them establish whether they need a GP appointment.

For more info click here



Doctors Appointment times

Appointments can be made in person or by telephone 023 80676233 at the above times. We aim to see all patients within 24 hours for routine appointments and on the same day for urgent problems.

Below are the approximate times of appointments and subject to change at short notice.

Dr Bhatt


9am to 11am

4pm to 5.30pm


7.30am to 10am






9am to 11am





Dr Hall

Monday --- ---
Tuesday --- ---
Wednesday 10am to 11am 4pm to 5.30pm
Thursday 7.30am to 10am 4pm to 5.30pm
Friday 9am to 11am ---

Dr Silson

Monday --- ---
Tuesday 8.40am to 11am (alt weeks Minor Ops) 2pm to 3.30pm
Wednesday 9am to 11am 2pm to 3.30pm
Thursday --- ---
Friday 9am to 11am ---

Dr Gabi Day

Monday 7.30am to 10am 4pm to 5.30pm
Tuesday --- ---
Wednesday --- ---
Thursday 9am to 11am ---
Friday 10am to 11am 4pm to 5.30pm

Dr Vikas Shetty

Monday 10am to 11am 4pm to 5.30pm
Tuesday 9am to 11am 4pm to 5.30pm
Wednesday --- ---
Thursday --- 4pm to 5.30pm
Friday 7.30am to 10am 4pm to 5.30pm

Dr Suzanne Hunter

Monday 9.30am to 11.30am ---
Tuesday 10am to 11am 4pm to 5.30pm
Wednesday 7.30am to 10am 4pm to 5.30pm
Thursday --- ---
Friday --- ---

Dr Alison Cooper

Monday --- ---
Tuesday --- ---
Wednesday --- ---
Thursday 9.30am to 11.30am 4pm to 5.30pm
Friday 9.30am to 11.30am 4pm to 5.30pm

These appointment times are subject to change from time to time.

Preparing for Doctors appointment

We have a great demand on our appointments and there are some things you can do to help us.
Please remember the doctor has 10 minutes for each appointment.

Before booking an appointment:

Ask yourself if could the pharmacist at a local chemist help me. Many pharmacists are now trained to assess and recommend treatment for minor illnesses. They will also advise if you need see a doctor.

Would you be better using the online access to the GP or Nurse via Systm Online access or with the new eConsult .

Consider if it is important that you are seen quickly, or would you be better waiting for an appointment with a particular GP.
If you have an ongoing problem or long-term condition you may benefit from seeing a GP who knows you.

Don't be put off by a GP who runs late. They may be spending needed time with patients. One day you may appreciate them running late to give you the time you need.

It's tempting to bring a list of unrelated problems, but consider what is achievable in a 10 minute appointment. If you have 3 or 4 problems the GP will not be able to address all of them fully. It is often better to come back again and spend more time on a problem rather than try to squeeze them all in together.

Before you see the GP work out in your own mind what you are worried about. You may benefit from preparing short notes including how you would describe your symptoms so you don't forget everything that may be relevant.

Get to the point, don't beat about the bush and please don't keep important issues until you are about to walk out of the door.

Wear accessible clothing if you are likely to need to undress for an examination.

Make sure you understand what the GP has told you before you leave. If you are unsure please ask them to go through the treatment plan again.

Reducing the DNA rate (DNA = Did not attend)

Telephoning the Doctor

If you need to speak to the Doctor over the telephone please ask the Receptionist who will suggest a good time for you to phone or the Doctor can phone you back.

Urgent problems

Patients who need urgent medical attention will always be seen as soon as is appropriate.


We are committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance. All patients are entitled to have a chaperone present for any consultation, examination or procedure where they feel one is required.

The Surgery will endeavour to provide a chaperone at the time of request; however, occasionally it may be necessary to reschedule your appointment.

Your healthcare professional may require a chaperone to be present for certain consultations in accordance with our chaperone policy.

Home Visits

Home visits are only for people who are housebound or genuinely too ill to attend the surgery. If you require the doctor to call at your home please phone the surgery between 8.45am and 10am or as early as possible so that the doctors can plan their visits. 

Please do not ask the doctor to visit unless the patient is housebound or genuinely too ill to come to the surgery.

Last updated  06 July 2020

click for top of pageclick for top of the page